Vindication-Justification
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Duck and Vent Cleaning – Very Disappointing Customer (Disabled Veteran) Update

As shown in the attached screenshot of our text exchange, I was led to believe there would be a price range between $175 and $224, with $224 being the high end if the cleaning task was substantial. In his BBB rebuttal, Cody stated that the actual charge was $216, plus a 4% credit card fee,…

Disappointed in Services in Duct and Cleaning Service

Duck and Vent Cleaning – Very Disappointing Customer (Disabled Veteran)

I hired a professional on Thumbtack.com to clean my dryer vent. The price quote ranged from $175 to $225 in a message sent via the Thumbtack website’s messaging system. I assumed the lower end of the quote would apply if the cleaning job was straightforward. However, when the technician from Duck Cleaning Service arrived—who was…